Privacy Policy

Effective Date: [1^st July 2025]

Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

- Name, email address, phone number, and any other information you voluntarily submit through our contact forms, newsletter subscriptions, or booking inquiries.

b. Automated Information

When you visit our website, we may collect certain information automatically, such as:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on our site

- Referring URLs

- Analytics data through tools like Google Analytics or similar

How We Use Your Information

We use the information collected to:

- Respond to inquiries and provide customer service

- Facilitate reservations and other hotel services

- Send promotional and informational emails (with your consent)

- Improve our website and user experience

- Monitor and analyze website performance and user behavior

- Comply with legal and regulatory obligations

Legal Bases for Processing (GDPR Specific)

We process personal information under the following legal bases:

- Consent: When you subscribe to our newsletter or agree to cookies.

- Contractual necessity: To fulfill bookings or service requests.

- Legitimate interests: For analytics, marketing, and site improvement.

- Legal obligation: When required by law.

Sharing Your Information

We do not sell your personal information. We may share your information with:

- Service providers: For hosting, analytics, marketing, and email communications

- Legal authorities: If required by law or in response to valid requests

- Business partners: Only when necessary for providing a service you've requested

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may set your browser to refuse all or some browser cookies, but this may affect site functionality.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your data

- Object to or restrict processing

- Withdraw consent at any time

- Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at management@sapphiresvg.com.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no transmission over the internet is 100% secure.

International Data Transfers

If you are located outside of St. Vincent and interact with our site, please note that your information may be transferred to and processed in countries with different data protection laws. We ensure adequate protection through contractual safeguards or other lawful means.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from children. If we learn that we have collected personal data from a child without verification of parental consent, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Sapphire Apartments Inc.

Sugar Apple Drive, Arnos Vale,

St. Vincent and the Grenadines

Email: management@sapphiresvg.com